ToolPicker
Orum

Orum

53/100

AI parallel dialer with live conversation routing.

orum.com

// scorecard · 53/100

verified 1mo ago
methodology →
Agent-readiness22/35
Agent registration (oauth)8/9
Public API5/5
OpenAPI spec0/9
MCP server9/9
llms.txt0/3
Reliability & performance12/15
Actively maintained8/8
Production-ready4/4
Updated recently
Pricing0/13
Itemized public pricing0/6
Free tier / trial0/4
Free-tier generosity0/3
Docs & DX7/12
Docs quality5/8
Public API2/2
Quickstart / examples
Security & compliance8/12
SOC 26/6
ISO 270010/2
GDPR2/2
Security / trust page0/2
Openness4/10
Open source0/6
Open / un-gated API4/4
Company maturity0/3
Company size
Years operating

// rankings · cost per standard workload

#4 in Parallel Dialernot comparable

All tiers are Request-pricing; no dollar figure on the official site

orum.com/pricing

// overview

Orum is an AI-powered calling and coaching platform for SDR teams that need more live conversations and better call performance.

Best for: Outbound B2B SDR/BDR teams and sales development leaders running high-volume cold calling motions, especially teams already using Salesforce, HubSpot, Outreach, Salesloft, Apollo, or Gong Engage.

// pricing

Launch$250/user/mo reported; official quote required
AscendCustom; third-party estimates ~$400-$800/user/mo
AI CoachingCustom add-on
WebhooksCustom add-on
Ascend LimitedCustom add-on

// security & compliance

SOC 2 ISO 27001 GDPR HIPAA

// features

  • Power dialing and AI parallel dialing
  • Unlimited dials on paid plans
  • AI live-answer, voicemail, screener, dial-tree, and 20+ language detection
  • Automatic voicemail drop
  • Caller ID rotation/reputation monitoring and spam-risk reduction
  • Analytics, reporting, call history, and recordings
  • Salesfloor for virtual team dialing, leaderboards, and manager visibility
  • AI Scorecards and custom scorecards for recorded-call evaluation
  • AI Roleplay Agents and roleplay analytics
  • Real-time webhooks for custom workflows

pros

  • Strong fit for high-volume outbound teams that need more live conversations per rep
  • Deep native integrations with major CRMs and sales engagement platforms
  • AI coaching and roleplay expand Orum beyond a dialer into enablement
  • Enterprise security posture includes SOC 2 Type II, ISO certifications, and GDPR-ready positioning

cons

  • Expensive versus basic dialers, with reported Launch pricing around $250/user/month and annual billing
  • Official pricing is not fully transparent and requires sales contact
  • Best suited to teams with enough call volume to justify parallel dialing; overkill for low-volume sellers
  • Add-ons such as AI Coaching and Webhooks can increase total cost

sources